PRIVACY POLICY

Effective Date: August 2025

Privacy Policy

Canada’s Leading African Network (CLAN) (“CLAN”, “we”, “our”, or “us”) is committed to protecting your privacy and safeguarding the personal information you share with us.

This Privacy Policy explains how we collect, use, disclose, and protect your information when you visit our website, participate in our programs, attend our events, make donations, volunteer, or otherwise engage with CLAN.

Information We Collect

We may collect personal information including:

  • Name
  • Email address
  • Phone number
  • Mailing address
  • Organization or employer
  • Job title
  • Educational institution
  • Demographic information (optional)
  • Volunteer interests
  • Program applications
  • Event registrations
  • Donation information
  • Survey responses
  • Website usage information

We only collect information necessary to provide our services and fulfill our mission.

How We Use Your Information

Your information may be used to:

  • Register you for programs and events
  • Process applications
  • Manage memberships
  • Respond to inquiries
  • Send newsletters and updates
  • Process donations
  • Recruit volunteers
  • Evaluate and improve our programs
  • Report program outcomes to funders (using aggregated or anonymized data where appropriate)
  • Meet legal and regulatory obligations

Communications

By providing your contact information, you consent to receive communications regarding:

  • Upcoming events
  • Programs
  • Volunteer opportunities
  • Community updates
  • Newsletters
  • Fundraising campaigns

You may unsubscribe from marketing emails at any time.

Donations

When donating, payment information is securely processed through our third-party payment providers.

CLAN does not store credit card information on its servers.

Sharing Your Information

We do not sell or rent your personal information.

Information may be shared only:

  • With trusted service providers assisting CLAN
  • Where required by law
  • With your consent
  • With funding organizations using aggregated, anonymous reporting

Data Security

We implement appropriate administrative, technical, and organizational safeguards to protect your personal information from unauthorized access, disclosure, or misuse.

While no online system can be guaranteed to be completely secure, we take reasonable steps to protect your information.

Cookies

Our website may use cookies and analytics tools to improve your browsing experience and better understand website usage.

You may disable cookies through your browser settings.

Third-Party Links

Our website may contain links to external websites.

CLAN is not responsible for the privacy practices or content of third-party websites.

Your Rights

You may request to:

  • Access your personal information
  • Correct inaccurate information
  • Withdraw consent (where applicable)
  • Request deletion of your information, subject to legal obligations

Requests may be sent to:

privacy@clancanada.org

Children’s Privacy

Our website is not intended to collect personal information from children under 13 without parental consent.

Changes to This Policy

This Privacy Policy may be updated periodically.

Changes will be posted on this page with an updated effective date.

Contact Us

Canada’s Leading African Network (CLAN)

Email: hello@clancanada.org